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Whitepapers

Decision Guide

At each point of friction encountered by your customers, your conversion rate decreases: lost password, unrecognised login, fear of entrusting data, etc.
Did you know that there are solutions to optimise your customer interactions, in particular by using a single account on all your contact points?

Assessment

Personalized diagnosis

3 minutes to answer a few questions and evaluate your situation to date. You will receive a personalized recommendation, which will help you identify the priority opportunities to optimize in order to drive hyper-personalized campaigns.

BtoB / BtoC Studies

International BtoC study, your ecommerce strategy

Retailers must apply the principle of ‘give and take’ to create the perfect online shopping experience
What customer experience the modern consumer expects

News

ReachFive x Salesforce

ReachFive is now on the Salesforce AppExchange! Retailers can now enrich Salesforce Commerce Cloud customer profiles with ReachFive’s identity management to build unique journeys. 

News

ReachFive x Google Cloud Partnership

Google Cloud and ReachFive, retail CIAM solution, ensure customer identity services are always available, from customer onboarding to consent management, in full compliance with security and privacy laws.

Whitepapers

The Business Case for a CIAM Platform - Part 2

Starting a CIAM project?
Consumers and brands interact across countless, ever-evolving channels and devices. How do you prioritize fast, convenient, private and secure customer experience, without compromise?

Whitepapers

Prioritizing CIAM Capabilities - Part 4

How to get started with a CIAM project?
Consumers and brands interact across countless, ever-evolving channels and devices. How do you prioritize fast, convenient, private and secure customer experience, without compromise?

Whitepapers

The CIAM Buying Process - Part 3

Consumers and brands interact across countless, ever-evolving channels and devices. How do you prioritize fast, convenient, private and secure customer experience, without compromise?

Whitepapers

The Ultimate CIAM Buyer Guide - Part 1

Understand what you and your company need to consider when beginning your CIAM project.

News

ReachFive & Imagino

Imagino and ReachFive have joined forces to enable brands to recognise their customers at every interaction, and to provide them with a personalised, real-time and secure experience.

Webinars

Replay Live Talk Around Customer Experience

Replay of the talk with experts addressing customer data, personalization. Join us to learn more about strategies and tactics that keeps customers coming back.

BtoB / BtoC Studies

The ROI of CIAM for Retailers

Digital transformation doesn’t need to be a painful marathon.
ReachFive commissioned an independent Forrester Consulting Total Economic Impact (TEI) Report on their CIAM solution to find out how retailers have accelerated their transformation across channels, brands, partners and technology investments - boosting account creation and conversion rates while halving data migration time.