Better manage identities and access to deliver superior experience, trust and business value.
When you use the www.reachfive.com website (hereinafter, the "Website"), we may ask you to provide your personal data.
The term "personal data" refers to all data that allows an individual to be identified, for example, your surname, first names, user name, photograph, postal and email addresses, telephone numbers, date of birth, data relating to your transactions on the Website, the details of your purchases and subscriptions, credit card numbers, as well as any other information that you choose to communicate to us about yourself.
The purpose of this policy is to inform you about the means we use to collect and process your personal data, in the strictest compliance with your rights. When collecting and managing your personal data, we comply with the current version of the French Data Protection Act No. 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties.
The entity responsible for the collection and processing of your personal data is COMMUNITHINK, a simplified joint stock company, registered with the Paris Trade and Companies Register under number 797 606 357, with registered office at 33 Rue La Fayette - 75009 PARIS, France (referred to herein as "We" and "Us").
Your personal data is collected and processed for one or more of the following purposes:
When collecting your personal data, we will inform you whether certain data must be provided or whether this data is optional. We will also inform you of the possible consequences of not responding.
Only our company's staff, the services in charge of monitoring (the auditor in particular) and our subcontractors will have access to your personal data.
Your personal data may also be sent to public agencies, for the sole purpose of meeting our legal obligations, to court officials, judicial officers and debt collection agencies.
Your personal data will not be transferred, rented or exchanged for the benefit of third parties.
Your personal data will not be kept beyond the time strictly necessary to manage our business relationship with you. However, data that enables us to establish proof of a right or contract, which must be kept in order to comply with a legal obligation, will be kept for the period provided for by the applicable law.
Customer data relating to possible prospecting activities aimed at these customers may be kept for a period of three (3) years from the end of the commercial relationship.
Personal data relating to a prospect, who is not a customer, may be kept for a period of three (3) years from the date of collection or from the date of the prospect's last contact with us.
At the end of this three (3) year period, we may contact you again to find out if you wish to continue to receive commercial solicitations.
If you exercise your right to access or rectification, data relating to identity documents may be kept for the period provided for in Article 9 of the French Code of Criminal Procedure, i.e., one (1) year. If you exercise your right to object, this data may be archived for the limitation period provided for in Article 8 of the French Code of Criminal Procedure, i.e., three (3) years.
Financial transactions relating to the payment of purchases and fees via the Website are entrusted to a payment service provider who ensures the proper processing and security of these transactions.
For the purposes of providing our services, this payment service provider may be the recipient of your personal data relating to your credit card numbers, which it collects and stores in our name and on our behalf. We do not have access to this data.
In order to enable you to make regular purchases or to pay related fees on the Website, your credit card details are kept for the time you are registered on the Website and at least until you make your last transaction.
By checking the box expressly provided for this purpose on the Website, you grant us your express consent to store this data.
Data relating to the card verification code or CVC, which is indicated on your bank card, is not stored.
If you do not agree to have the personal data relating to your bank card numbers stored under the conditions specified above, we will not retain this data beyond the time necessary to complete the transaction.
In any event, the data relating to the transaction may be kept in intermediate files for the period provided for in Article L 133-24 of the French Monetary and Financial Code, in this case thirteen (13) months following the debit date, in order to provide evidence in the event of any dispute regarding the transaction. This period may be extended to fifteen (15) months in order to take into account the possibility of using deferred debit cards.
The information enabling us to take your right to object into account is kept for a minimum of three (3) years from your exercising of the right to object.
The information stored in the user’s device or any other element used to identify and track users and their use of the website will not be kept for more than six (6) months. (i) Data relating to the management of customers and prospects:
Your personal data will not be kept beyond the time strictly necessary to manage our business relationship with you. However, data that enables us to establish proof of a right or contract, which must be kept in order to comply with a legal obligation, will be kept for the period provided for by the applicable law.
Customer data relating to possible prospecting activities aimed at these customers may be kept for a period of three (3) years from the end of the commercial relationship.
Personal data relating to a prospect, who is not a customer, may be kept for a period of three (3) years from the date of collection or from the date of the prospect's last contact with us.
At the end of this three (3) year period, we may contact you again to find out if you wish to continue to receive commercial solicitations.
If you exercise your right to access or rectification, data relating to identity documents may be kept for the period provided for in Article 9 of the French Code of Criminal Procedure, i.e., one (1) year. If you exercise your right to object, this data may be archived for the limitation period provided for in Article 8 of the French Code of Criminal Procedure, i.e., three (3) years.
Financial transactions relating to the payment of purchases and fees via the Website are entrusted to a payment service provider who ensures the proper processing and security of these transactions.
For the purposes of providing our services, this payment service provider may be the recipient of your personal data relating to your credit card numbers, which it collects and stores in our name and on our behalf. We do not have access to this data.
In order to enable you to make regular purchases or to pay related fees on the Website, your credit card details are kept for the time you are registered on the Website and at least until you make your last transaction.
By checking the box expressly provided for this purpose on the Website, you grant us your express consent to store this data.
Data relating to the card verification code or CVC, which is indicated on your bank card, is not stored.
If you do not agree to have the personal data relating to your bank card numbers stored under the conditions specified above, we will not retain this data beyond the time necessary to complete the transaction.
In any event, the data relating to the transaction may be kept in intermediate files for the period provided for in Article L 133-24 of the French Monetary and Financial Code, in this case thirteen (13) months following the debit date, in order to provide evidence in the event of any dispute regarding the transaction. This period may be extended to fifteen (15) months in order to take into account the possibility of using deferred debit cards.
The information enabling us to take your right to object into account is kept for a minimum of three (3) years from your exercising of the right to object.
The information stored in the user’s device or any other element used to identify and track users and their use of the website will not be kept for more than six (6) months.
We recommend that you take all necessary precautions and appropriate organizational and technical measures to preserve the security, integrity and confidentiality of your personal data and, in particular, to prevent your personal data from being altered, corrupted or accessed by unauthorized third parties. We also use secure state-of-the-art payment systems that comply with applicable regulations.
Cookies are text files which are stored in your browser. Cookies are often encrypted. A cookie is created when a user's browser loads a given website. The website sends information to the browser, which then creates a text file. Each time the user returns to the same website, the browser retrieves this file and sends it to the website server.
There are two types of cookies, which have different purposes:
We use technical cookies. Technical cookies are stored in your browser for a period of six (6) months.
We do not use advertising cookies. However, if we decide to use advertising cookies in the future, we will inform you in advance and you will have the option to disable these cookies if you wish to do so.
We use Google Analytics, which is a statistical tool for website analysis that generates a cookie to measure the number of visits to the Website, the number of pages viewed and visitor activity. Your IP address will also be collected to identify the city from which you are accessing the Website. The retention period of this cookie is mentioned in Article 7 (v) of this Privacy Policy.
You can prevent cookies from being stored on your device by configuring your browser. However, refusing to accept cookies could prevent the Website from functioning properly.
When you agree to provide your personal data, you expressly give your consent for the collection and processing of your personal data in accordance with the provisions of this Privacy Policy and the applicable legislation.
In accordance with the French Data Protection Act No. 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties, you have the right to disclosure and, if necessary, the right to rectify or to erase your personal data, by means of online access to your file. You can also contact:
email address: contact@reachfive.com
postal mail address: 33 Rue La Fayette 75009 Paris - France
Any person may, for legitimate reasons, object to the processing of his/her personal data.
We reserve the right, at our sole discretion, to make changes to this Privacy Policy, in whole or in part, at any time. Any changes will enter into effect upon publication of the new Privacy Policy. Your use of the Website following the entry into effect of these changes will be deemed to be an acknowledgement and acceptance of the new Privacy Policy. If you do not agree with the Privacy Policy, you should no longer access the Website.
This Privacy Policy entered into effect on November 10, 2016.
